Privacy Policy
Dinner Cruise in Goa (“we”, “us”, “our”) operates the site https://dinnercruiseingoa.in/ (the “Site”). This Privacy Policy describes how we collect, use, share, and protect your personal information, and your rights with respect to that information.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: name, email address, phone number, postal address when you book or contact us.
Booking Details: cruise date, number of guests, type of cruise, preferences (e.g., food, seating), special requests.
Payment Information: payment method, billing address, transaction details. (We do not store full payment card data on our servers; third-party payment processors may handle that.)
Usage Data: information about how you use the Site (pages visited, links clicked, time spent on pages, device/browser type, IP address).
Communications: correspondence you have with us (emails, chats, phone calls), feedback, reviews.
Marketing & Preferences Data: whether you opt in for newsletters/offers, your preferences for receiving communications.
2. How We Use Your Information
We use your personal information for purposes including:
To process bookings and payments, manage reservations, and provide the services you request.
To send booking confirmations, tickets, reminders, or updates (e.g., schedule changes, cancellations).
To respond to your inquiries, questions, or complaints.
To improve our services, Site design, user experience, and offerings (cruises, water-activities etc.).
To send promotional materials, newsletters, offers, and other marketing communications (if you have opted in).
To detect, investigate, and prevent fraudulent transactions, misuse, security incidents.
3. Legal Basis for Processing (if applicable)
We process your personal information when:
It is necessary to fulfil our contract with you (e.g., to complete a booking).
You have given consent (e.g., receiving marketing emails).
It is necessary for compliance with legal obligations.
It is in our legitimate interests (e.g., improving the website, ensuring security), provided your rights do not override those interests.
4. Sharing Your Information
We may share your information with:
Service Providers: third-party vendors and partners who help us with payment processing, booking systems, email communications, marketing, analytics, or hosting.
Authorities and Legal Requests: when required by law, regulation, legal process, or to protect our rights, property, or safety or those of others.
Business Transfers: if we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, with appropriate protections.
With Your Consent: in other ways you may authorize.
5. Data Retention
We will retain your personal information:
As long as necessary to fulfil the purposes outlined in this policy (e.g. for booking & customer support).
As long as required by applicable laws and regulations (e.g. for tax, audit purposes).
For a reasonable period after your last interaction with us to address any issues or enforce our policies.
6. Security Measures
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
Secure servers and data encryption (where applicable).
Access controls and restricted access to personal/sensitive data.
Regular security assessments.
However, no system is completely secure, so while we strive to protect your information, we cannot guarantee absolute security.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) on our Site to understand usage, improve functionality, and deliver better content.
You can set your browser to refuse cookies or to alert you when cookies are being sent. But note: some parts of the Site may not function properly without cookies.
8. Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
Access: request copies of your personal data.
Correction: ask us to correct inaccurate or incomplete data.
Deletion: request deletion of your personal data.
Restrict processing or object to certain processing.
Withdraw consent (if processing is based on consent).
Data portability: ask for your data in a structured, commonly used format.
Lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us using the contact details below.
9. Third-Party Links
Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when you visit them.
10. Children’s Privacy
Our services are not intended for children under the age of 13 (or the minimum age under applicable law where you are). We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
Post the updated policy on this page.
Where required, notify you (e.g., via email) about significant changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us at info@dinnercruiseingoa.in
